Legal Notice

Information according to § 5 TMG:

acteno energy GmbH
Hauptstrasse 124
69117 Heidelberg
Germany

Registered in the commercial register Mannheim: HRB-713237

Represented by:

Mr Wolfgang Krauss (Graduate in Business Administration)

Contact:

Telefon: +49 (0) 6221 – 32194 – 0
Fax: +49 (0) 6221 – 32194 – 99
E-Mail: web@acteno.de

Disclaimer:

Liability for Content

The contents of our pages were created with the greatest care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages under general law. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected. Upon becoming aware of legal violations, we will promptly remove such content.

Liability for Links

Our offer contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. Upon becoming aware of legal violations, we will promptly remove such links.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. The reproduction, editing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Upon becoming aware of copyright violations, we will promptly remove such content.

Data Protection

Scope

This privacy policy is intended to inform users of this website about the type, scope and purpose of the collection and use of personal data by the website operator acteno energy GmbH.

acteno energy takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations.

Please note that data transmission over the Internet may be subject to security vulnerabilities. Complete protection against access by third parties is not achievable.

Access Data

acteno energy collects data about access to the site and stores it as "server log files". The following data is recorded:

• Visited website
• Time of access
• Amount of data sent in bytes
• Source/referral from which you accessed the site
• Browser used
• Operating system used
• IP address used

The collected data is used solely for statistical evaluations and to improve the website. However, acteno energy reserves the right to subsequently review the server log files if there are concrete indications of unlawful use.

Cookies

This website uses cookies. These are small text files stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the option to disallow cookies. Note: It is not guaranteed that you can access all features of this website without restrictions if you make such settings.

Handling of Personal Data

acteno energy only collects, uses and shares your personal data when permitted within the legal framework or you consent to data collection.

Personal data includes all information that serves to identify you and can be traced back to you – for example, your name, email address and phone number.

Handling of Contact Data

If you contact acteno energy through available contact options, your details will be stored to process and respond to your enquiry. Without your consent, this data will not be shared with third parties.

Google Analytics

This website uses the "Google Analytics" service, offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyse website usage. The service uses "cookies" – text files stored on your device.

On this website, IP anonymisation is enabled. Users' IP addresses are truncated within EU member states and the European Economic Area.

You can prevent the storage of cookies on your device by adjusting your browser settings.

Furthermore, you can prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. by using a browser plug-in.

The following link takes you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de

Here you can find more information about data usage by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

User Rights: Information, Correction and Deletion

As a user, you are entitled to free information about the personal data stored about you upon request. Provided your request does not conflict with a legal obligation to retain data, you are entitled to correction of incorrect data and to blocking or deletion of your personal data.